Michael Chege

Results-Oriented IT Technician

Professional Summary

Results-oriented IT Technician with over three years of hands-on experience in networking, CCTV installation and configuration, and technical support. Strong practical background in diagnosing and resolving hardware, software, and connectivity issues. Complemented by foundational software engineering training gained through structured online coursework. Demonstrates strong problem-solving capability, attention to detail, and the ability to work independently or in team-based environments.

Core Competencies

Networking

  • Network Configuration & Troubleshooting
  • Router & Switch Management
  • Wireless Network Setup
  • IP Addressing & Subnetting

CCTV Installation & Configuration

  • Security Camera Installation
  • DVR/NVR Configuration
  • Remote Monitoring Setup
  • System Maintenance & Upgrades

Technical Support

  • Hardware & Software Troubleshooting
  • User Training & Documentation
  • System Optimization
  • Preventive Maintenance

Experience Highlights

Network Infrastructure Projects

Successfully designed and implemented network solutions for small to medium businesses, improving connectivity reliability by 95%.

Security System Deployments

Installed and configured comprehensive CCTV systems for commercial clients, enhancing security coverage and remote monitoring capabilities.

Technical Support Excellence

Provided exceptional technical support with a 98% customer satisfaction rate, resolving complex hardware and software issues efficiently.

Technical Skills

Windows OS

Linux

Network Protocols

Security Systems

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